Refund policy

We want you to be satisfied with your purchase from FORM Pillow store.

You may request a return within 14 days of receiving your order. To be eligible, the item must be unused, in its original condition, and in its original packaging.

We offer free return shipping for eligible returns. To start a return, contact us at infoformpillow@gmail.com with your order number.

Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible at infoformpillow@gmail.com so we can resolve the issue.